questions about websites and seo
find answers by topic, or browse the service faq below.
- website questions — web design, costs, decisions
- seo questions — search rankings, local seo, google
- positioning questions — market position, differentiation
questions about the computer web service
what you get
do i get email addresses?
yes. one email via spacemail included in hosting. includes 5 email aliases at no extra cost. we configure it. you use it.
what's included in hosting?
domain renewal, ssl certificate, email address, server infrastructure, backups, up to 15 minutes editing per month.
do you write the content?
yes. content included in build price. written to our standard. based on information you provide in intake form.
what you don't get
can you build an online shop?
no. computer web builds informational websites. not ecommerce.
can you add user logins?
no customer-facing logins. no member areas. no customer accounts.
do you do custom designs?
no. one template. variations through content. this is how computer web works.
can i choose a different template?
no. one template for all sites. constraint is the feature. faster builds. consistent quality.
timeline
how long does it take?
most sites exist within 7 days from intake form completion.
can i get it faster?
no rush service. all builds follow the same process.
what if i need changes after launch?
up to 15 minutes editing per month included. beyond that: £25 per hour.
pricing
what if i need more pages?
additional pages: £50 each.
is the first year really included?
yes. domain, hosting, ssl, email included for first year.
what happens in year 2?
£10 per month or £100 per year.
what payment methods do you accept?
stripe. card payments. paypal.
technical
where is the site hosted?
vultr vps. uk, eu, usa datacentres.
what about backups?
automatic backups on site updates. 12 month retention.
what happens if the site goes down?
we monitor infrastructure. email us for persistent problems.
can i move the site later?
you own your content. full export on request.
domains
what if my domain is already registered?
we can use existing domain. you maintain ownership. we handle configuration.
what if someone else owns the domain i want?
we suggest alternatives. or you negotiate purchase separately. we register once available.
do i own the domain?
yes. registered in your name. you maintain ownership regardless of service cancellation.
support
how do i get support?
email only.
how fast do you respond?
monday to friday: within 24 hours. weekends: within 48 hours. targets, not guarantees.
what counts as included editing?
text corrections, contact updates, hours changes, single image replacements under 15 minutes monthly.
more questions: emailcomputerwebcouk