questions
questions about websites
- what pages does a tradesman website need?
- website vs facebook page for small business
- how long does a website take to build
- what is website hosting explained simply
- do i need a website for my plumbing business?
- choosing a web designer checklist
- what is a contact form?
- website maintenance explained
- how much does a website cost for a plumber?
- how much does a website cost for an electrician?
- how much does a website cost for a builder?
- how much does a website cost for a gardener?
- how much does a website cost for a roofer?
- how much does a website cost for a painter decorator?
questions about computer web service
what you get
do i get email addresses?
yes. one email via spacemail included in hosting. includes 5 email aliases at no extra cost. we configure it. you use it.
what's included in hosting?
domain renewal, ssl certificate, email address, server infrastructure, backups, up to 15 minutes editing per month.
do you write the content?
yes. content included in build price. written to our standard. based on information you provide in intake form.
what you don't get
can you build an online shop?
no. computer web builds informational websites. not ecommerce.
can you add user logins?
no customer-facing logins. no member areas. no customer accounts.
do you do custom designs?
no. one template. variations through content. this is how computer web works.
can i choose a different template?
no. one template for all sites. constraint is the feature. faster builds. consistent quality.
timeline
how long does it take?
most sites exist within 7 days from intake form completion. depends on your response time during verification.
can i get it faster?
no rush service. all builds follow same process and timeline.
what if i need changes after launch?
up to 15 minutes editing per month included in hosting. beyond that: £25 per hour.
pricing
what if i need more pages?
additional pages: £75 each. services page, about page, areas covered, or custom content.
is the first year really included?
yes. domain, hosting, ssl, email included for first year in build price.
what happens in year 2?
hosting renews at £10 per month or £100 per year. same inclusions continue.
what payment methods do you accept?
stripe. card payments. paypal.
technical
where is the site hosted?
vultr vps servers. uk, eu, usa datacentres.
what about backups?
automatic backups triggered on site updates. 12 month retention. restoration included in support.
what happens if the site goes down?
we monitor infrastructure. most issues resolve automatically. email us for persistent problems.
can i move the site later?
you own your content. we provide full export on request.
domains
what if my domain is already registered?
we can use existing domain. you maintain ownership. we handle configuration.
what if someone else owns the domain i want?
we suggest alternatives. or you negotiate purchase separately. we register once available.
do i own the domain?
yes. registered in your name. you maintain ownership regardless of service cancellation.
support
how do i get support?
email only. no phone support. no live chat.
how fast do you respond?
monday to friday: within 24 hours. saturday and sunday: within 48 hours. these are targets not guarantees.
what counts as included editing?
text corrections, contact updates, hours changes, single image replacements. work taking under 15 minutes monthly.
questions about positioning service
what is positioning engineering
systematic methodology for occupying distinct market space.
not marketing. not branding. engineering clarity that creates position competitors cannot occupy because they did not engineer it.
how is this different from branding
branding: emotional associations, visual identity, claims about values
positioning engineering: systematic analysis of operational difference, documented clearly, maintained through protocol
we refuse to brand. we engineer position.
why do i need positioning
if your website says same things as competitors, potential customers cannot distinguish operations.
systematic positioning makes operational difference visible. distinct position means distinct choice.
what's included in positioning analysis
- competitor sameness audit: what everyone else says
- operational difference mapping: what you actually do differently
- available space identification: where sameness creates opportunity
- position engineering: systematic clarity that creates distinctness
- documentation: technical specification of your position
how long does positioning take
- website + positioning (£349): 14 days
- complete positioning (£549): 21 days
what is positioning documentation
technical specification document describing:
- your engineered position
- why this position works systematically
- how to maintain position consistency
- what to say when asked standard questions
- how position differentiates from competitors
format: direct statements, no marketing language, systematic structure
what is the 6-month implementation guide
included in complete positioning tier (£549).
systematic protocol for maintaining position:
- monthly position consistency checks
- response templates for common situations
- position drift detection methodology
- quarterly review protocol
- position adjustment guidelines
you maintain position. guide provides systematic methodology.
can positioning change later
position engineered systematically can evolve systematically.
if operational difference changes, position documentation updates to reflect reality.
additional positioning work billed separately.
do i need complete positioning or just website + positioning
depends on operational complexity.
simple operation (single service, clear difference): website + positioning sufficient
complex operation (multiple services, nuanced positioning): complete positioning provides systematic maintenance methodology
what if competitors copy my position
position works because it reflects operational reality, not claims.
competitors can copy language but cannot copy systematic engineering that created it.
if competitor actually operates differently, their position should reflect that difference.
is this just better copywriting
no.
copywriting: arranging words persuasively positioning engineering: systematic methodology for occupying distinct market space
words change to reflect position. position does not change because words changed.
how do i order
choose tier:
- website only: £179
- website + positioning: £349
- complete positioning: £549
contact for positioning.
provide business information.
computer web engineers position systematically.
website exists with engineered position.