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questions about computer web service

what you get

do i get email addresses?

yes. one email via spacemail included in hosting. includes 5 email aliases at no extra cost. we configure it. you use it.

what's included in hosting?

domain renewal, ssl certificate, email address, server infrastructure, backups, up to 15 minutes editing per month.

do you write the content?

yes. content included in build price. written to our standard. based on information you provide in intake form.

how we write →

what you don't get

can you build an online shop?

no. computer web builds informational websites. not ecommerce.

can you add user logins?

no customer-facing logins. no member areas. no customer accounts.

do you do custom designs?

no. one template. variations through content. this is how computer web works.

can i choose a different template?

no. one template for all sites. constraint is the feature. faster builds. consistent quality.

websites →

timeline

how long does it take? most sites exist within 7 days from intake form completion.

can i get it faster? no rush service. all builds follow the same process.

what if i need changes after launch? up to 15 minutes editing per month included. beyond that: £25 per hour. the process →

pricing

what if i need more pages? additional pages: £75 each.

is the first year really included? yes. domain, hosting, ssl, email included for first year.

what happens in year 2? £10 per month or £100 per year.

what payment methods do you accept? stripe. card payments. paypal.

technical

where is the site hosted? vultr vps. uk, eu, usa datacentres.

what about backups? automatic backups on site updates. 12 month retention.

what happens if the site goes down? we monitor infrastructure. email us for persistent problems.

can i move the site later? you own your content. full export on request.

domains

what if my domain is already registered?

we can use existing domain. you maintain ownership. we handle configuration.

what if someone else owns the domain i want?

we suggest alternatives. or you negotiate purchase separately. we register once available.

do i own the domain?

yes. registered in your name. you maintain ownership regardless of service cancellation.

support

how do i get support? email only.

how fast do you respond? monday to friday: within 24 hours. weekends: within 48 hours. targets, not guarantees.

what counts as included editing? text corrections, contact updates, hours changes, single image replacements under 15 minutes monthly. contact →

questions about positioning

what it is

what is positioning engineering? systematic methodology for occupying distinct market space. not marketing. not branding. engineering clarity that competitors cannot replicate because they did not engineer it.

how is this different from branding? branding creates emotional associations. positioning engineering documents operational difference systematically. we refuse to brand. we engineer position.

why do i need it? if your website says the same things as competitors, customers cannot distinguish you. systematic positioning makes operational difference visible.

what's included

what's included in positioning analysis? competitor sameness audit. operational difference mapping. available space identification. position engineering. documentation.

what is positioning documentation? a technical specification describing your engineered position, why it works, how to maintain it, and how it differentiates from competitors.

what is the 6-month implementation guide? included in complete positioning (£549). systematic protocol for maintaining position: monthly checks, response templates, quarterly review, drift detection.

ordering

which tier do i need? simple operation, single service: website + positioning (£349) is sufficient. complex operation, multiple services: complete positioning (£549).

how long does it take? website + positioning: 14 days. complete positioning: 21 days.

how do i order? contact us. provide business information. we engineer position.

positioning →

more questions

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