the process
how to start with each service. what happens next.
seo
how to start: use the contact form on the seo page to signal interest. you'll hear back within one working day with joining instructions and payment details.
what you provide:
- access to your website (cms login or ftp)
- access to your google business profile (optional)
- a note on any priorities or known issues (optional)
what happens next:
work begins in the first month. a plain text log is created and shared with you as a link. updated each month with a timestamped record of work done.
rolling monthly. cancel by email at any time.
websites
how to start: order via the websites page. payment taken via stripe. you'll be forwarded to the intake form immediately after checkout.
what you provide:
- business name and description
- services you offer
- coverage areas
- credentials and qualifications
- contact details (phone, email, address)
- domain name preference (or we suggest one)
the intake form takes 10–15 minutes to complete.
what happens next:
we build your site using the information provided. content written to our standard. no design consultations. no revision rounds.
when the build is ready, you check facts only: services listed, credentials, contact details. not checking design, structure, or layout. wording adjustments count toward your included 15 minutes of monthly edits.
most sites exist within 7 days of intake form completion.
after launch:
first year hosting included. year two onwards: £10/month or £100/year. covers domain renewal, ssl, email, hosting, and up to 15 minutes editing per month. edits beyond that: £25/hour, billed in 15 minute increments.
positioning
how to start: use the contact form on the positioning page to signal interest. you'll hear back within one working day to discuss your operation and confirm the right tier.
what you provide:
- description of how your business actually operates
- details of services you do and don't offer
- any existing positioning language you use (or want to move away from)
what happens next:
we analyse your operation and competitor landscape. a distinct position is engineered and documented. your website is built to reflect that position.
- tier 1 (website + positioning): delivered within 14 days.
- tier 2 (complete positioning): delivered within 21 days.
communication
all services: email only. async preferred. responses within one working day.